Welcome to National Grid, providing New York and Massachusetts with natural gas and electricity for homes and businesses.

Our field personnel are responding to emergency 911 and wires down calls, assessing damage and repairing electrical infrastructure where conditions are safe. Be sure to charge your mobile devices …

Register for online access to your account and use our portal to view your bill, set up automatic payments, receive a personalized Energy Savings Plan, and more. Registration is quick and easy!

We make it easy to pay your bill online or otherwise. Pay by bank account (optionally on an automated basis), credit/debit card, phone, mail and at designated locations.

Browse our FAQs and contact National Grid representatives in Massachusetts Electric.

Be sure to charge your mobile devices so that you can remain connected in the event of an outage, and use extreme caution near downed power lines and wires; always assume that they are carrying live …

If you're interested in an estimate of the electrical service costs for building a new home or starting a new electric service, please use our Electrical Service Cost Estimator.

National Grid offers many convenient ways to pay your bill. Choose what’s right for you.

Massachusetts Electric Phone Numbers A complete list of National Grid phone numbers for customers in Massachusetts.

In this section, we explain how to read and understand your bill, manage varying charges, and explain how our rates compare to those of other providers.