ITSM: IT Service Management Definition, Benefits & Tools | Atlassian
ITSM is an IT service management framework that provides services for various IT functions. It defines operating procedures, techniques, and supporting services that deliver efficiency and value to an …
ITSM : définition, avantages et outils de la gestion des services ...
L'ITSM est un framework de gestion des services informatiques qui fournit des services pour diverses fonctions informatiques. Il définit les procédures opérationnelles, les techniques et les services …
ITSM：IT 服务管理定义、优势和工具 | Atlassian
ITSM 是一个 IT 服务管理框架，可为各种 IT 职能提供服务。 它定义了操作程序、技术和支持服务，以确保底层系统的高效运行并提供相关价值。
What Is ITIL? Core Principles & Best Practices | Atlassian
ITIL is the world’s leading framework for IT service management (ITSM), continuously evolving to meet the changing needs of organizations worldwide. Since its introduction in the 1980s, ITIL has grown …
What is IT service management? - Learning - Atlassian Community
ITSM, or information technology service management, is how IT teams manage the end-to-end delivery of IT services to their customers. IT service management goes beyond basic IT support. ITSM teams …
Top Strategies for Jira ITSM Asset Management Success
Jun 24, 2024 · IT Service Management (ITSM) is a set of best practices and processes designed to align IT services with business needs. At its core, ITSM focuses on delivering value to customers and …
ITSM: definizione, vantaggi e strumenti della gestione dei servizi IT
ITSM è un framework di gestione dei servizi IT che fornisce servizi per varie funzioni IT. Definisce procedure operative, tecniche e servizi di supporto che forniscono efficienza e valore al …
What is ITSM incident management? - Atlassian Community
Sep 2, 2024 · What is ITSM incident management? Incident management defined by ITIL (Information Technology Infrastructure Library) is a set of actions performed by IT or DevOps teams to respond to …
Adopt ITSM practices to deliver exceptional service | Learning ...
Learn the basics of ITSM practices and the IT infrastructure library so you can align your organization’s IT services with your business objectives, deliver services efficiently, and continuously improve.
Forrester: Vendors Move To Dominate IT Management Software
Aug 2, 2024 · A decade ago, I took on the task of leading the team responsible for launching Atlassian’s IT service management (ITSM) solution. Initially called Jira Service Desk, it is now known and loved …