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  1. Bank Accounts - HelpWithMyBank.gov

    Bank Accounts Select from the following categories to get answers about checking, savings and other bank account questions. Topics Banking Errors & Disputes Business Accounts Cashier's Checks …

  2. Report a Scam or Fraud - HelpWithMyBank.gov

    Report a Scam or Fraud Banking scams involve attempts to access your bank account. Use this information to recognize, report, and protect yourself from them.

  3. How can I avoid fraud or scams? - helpwithmybank.gov

    Never provide any bank account details, including the one-time passcode used for authentication, credit card numbers, or other personal information over the phone unless you originated the contact, and …

  4. Glossary of Banking Terms and Phrases - HelpWithMyBank.gov

    A service that allows an account holder to obtain account information and manage certain banking transactions through a personal computer via the financial institution's website on the internet.

  5. What are some signs of a possible wire transfer scam?

    Common signs of wire fraud are: urgent requests grammar and spelling errors differences in email addresses complicated payment instructions a buyer overpays and wants you to wire the difference …

  6. How do I transfer money to a family member or friend?

    The bank routing number (this is a nine-digit number that identifies the specific bank holding the account you are sending money to). Generally, the routing number is located in the lower left-hand corner of …

  7. What type (s) of ID do I need to open a bank account?

    I want to open a new account. What type (s) of identification do I have to present to the bank? Banks are required by law to have a customer identification program that includes performing due diligence …

  8. What should I do if I found some records for a closed bank?

    I recently found some old bank records (e.g., account statements, certificate of deposit receipts, passbooks). The bank does not exist anymore, and the new bank cannot locate any record of the …

  9. Bank Accounts: Required Identification - HelpWithMyBank.gov

    The bank requires two forms of picture identification to open an account. Can it do that? Yes. Banks are required by law to have a customer identification program that includes documenting certain …

  10. How long must banks keep deposit account records?

    Please note: The terms "bank" and "banks" used in these answers generally refer to national banks, federal savings associations, and federal branches or agencies of foreign banking organizations that …