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  1. Direct Express®

    You also can get information about your Card Account balance and a record of your Transactions by calling the Customer Service number below or by visiting www.usdirectexpress.com.

  2. Welcome to Direct Express®

    Direct Express® is a safer, more convenient way to receive federal benefits.

  3. Direct Express® - How it works

    Your federal benefits will be automatically deposited to your prepaid debit card account on the payment day. By choosing Direct Express ® you have chosen a fast, convenient, and secure …

  4. Direct Express® | Register for an account

    Register for a Direct Express® account quickly and easily on the website or in the mobile app.

  5. Direct Express® - Contact

    Do you need an interpreter? Translation services are available in more than 235 languages and can be provided by contacting the phone number on the back of your card.

  6. Direct Express® | Answers to your most common questions

    You can view your account information at web.usdirectexpress.com or on the Direct Express® Mobile App. Balance information can also be obtained at any ATM that displays the …

  7. Direct Express® | Recover a forgotten user ID

    If you forget your user ID, you can easily recover it on the login screen. We’ll send your user ID to your email.

  8. Direct Express® | Reset a forgotten password

    If you forget your password, you can easily reset it on the login screen.

  9. FAQs - Direct Express®

    You can view your account information at www.USDirectExpress.com or on the Direct Express ® Mobile App. Balance information can also be obtained at any ATM that displays the …

  10. Direct Express® - Security tips

    Carefully monitor your account transaction history. Detect unauthorized charges or withdrawals quickly by calling the Customer Call Center or visiting our website www.USDirectExpress.com.