Troubleshoot problems you might be having with your mouse or keyboard, or other wireless device in Windows.

If your Surface or Microsoft mouse or keyboard isn’t working, doesn’t appear in the list of Bluetooth devices when you pair the mouse, or you see an error message during pairing, here …

Microsoft Adaptive accessories were developed for people who have difficulty using a traditional mouse and keyboard. Create a setup unique to you with your choice of adaptive accessories …

Solution 1: Run the automated Bluetooth troubleshooter Solution 2: Turn on Bluetooth and verify the device is in pairing mode Solution 3: Remove and re-add the Bluetooth device Solution 4: …

This article covers most common issues related to Bluetooth such as Bluetooth not pairing, Bluetooth audio issues, missing Bluetooth and more, along with step-by-step troubleshooting …

Try to fix touchpad problems in Windows by updating drivers using either Windows Update or Device Manager or by reinstalling the touchpad.

This issue can occur for several reasons, including incorrect Bluetooth settings, outdated or incompatible drivers, stopped system services, hardware malfunctions, or problems by recent …

Learn how to run Windows Update Troubleshooter to resolve errors downloading or installing Windows updates.

Provides steps to take when a Bluetooth mouse stops responding after waking from sleep or if multiple Bluetooth mice are connected to the PC.

If you’re having issues with your Microsoft Adaptive Mouse, Microsoft Adaptive Hub, or any of the Microsoft adaptive buttons, here are some steps you could try.