Discover why the "bad portions" of the user journey are the ones that tend to be remembered, and what to do about it.

The human tendency to dwell on the negative can stifle creative thinking and innovation. But biology does not have to determine the success of mindful companies. Creativity inherently requires us to ...

Your co-worker surprised you with a chocolate chip cookie, but a teammate took a dig at your report. As the day goes on, you’re more likely to dwell on the criticism than the act of kindness. Negative ...

‘What went well?’ is as important to ask as ‘What went wrong?’ Have you ever noticed that your mind fixates on the answer to ‘What went wrong?’ turning the events over and over in your mind, analyzes ...

Imagine scripting a perfect day with your partner. On a beautiful Sunday morning hike, you take a dip at a refreshing waterfall and have a snack while feeling connected and energized. You head back ...

Why do insults once hurled at us stick inside our skull, sometimes for decades? Why do some people have to work extra hard to ward off depression? The answer is, for the same reason political smear ...

Whether they’re positive or negative, our thoughts are powerful. When receiving feedback on a project at work, an athletic performance, or an academic paper, we tend to be more affected by negative ...

Imagine this: you've received a dozen compliments in one day, but a single offhand insult leaves you brooding. Interestingly, research shows that this is not oversensitivity, but rather a biological ...

Contrary to expectations, the results showed no negative bias towards songs labelled as AI-generated. Moreover, participants ...

New York Times columnist and economist Paul Krugman joined CNN's Brian Stelter on Sunday and asserted the U.S. was not in a recession and that the term did not matter. "Are we in a recession and does ...