The Energy Ombudsman saw a huge rise in complaints between April to June - up 84% on the same period in 2022. Of the 36,823 disputes, the most common concerned gas or electricity use, account balances ...
A woman says it is "absurd" it took British Gas 15 months to produce a final bill and refund more than £1,500 of credit, despite the energy ombudsman telling the firm to do so nearly one year ago.