When Tesla first started selling its Model S EV online in 2012, buying a new car over the internet was unheard of. Since then, a slew of new automakers, including Fisker, Lucid, Rivian, and VinFast, ...

Understanding how online platforms are redefining the car-buying process helps consumers make better use of these tools while ...

Amazon Auto’s click-to-buy shopping experience starts with an easy-to-use interface that allows you to search for vehicles ...

Online shopping for used vehicles took off at the height of the Covid-19 pandemic, with dealers quickly establishing online platforms to meet consumer demand. Increasingly, consumers are completing ...

Even as online car sales and contactless transactions surge, buyers still crave the in-person experience—walking around a ...

Rising inventory levels and expanding online options are driving consumer buyer satisfaction up for the first time since 2020, a new Cox Automotive study found. The annual Car Buyer Journey Study ...

The omnichannel buying experience for both EVs and ICE vehicles has raised car buyer satisfaction to its highest level ever, according to the latest research by Cox Automotive. The study says that car ...

Automotive retail is shifting toward a buyer's market. With a strong labor market, stable interest rates and increased dealer inventory levels, many car buyers who have been sidelined for the past few ...