Yum! Brands-owned fast-food chain KFC is looking to make a comeback as it rolls out an offer of free buckets of fried chicken ...

KFC® is cooking up something big. As fierce competition continues in the fried chicken wars, KFC—with 75 years of fried chicken legacy—is entering its comeback era and making KFC impossible to resist.

Kentucky Fried Chicken (KFC) has seen a big dip lately in its popularity. KFC dipped by 5% in a recent ranking of customer satisfaction. KFC was then ranked No. 18 in the chicken sandwich rating, and ...

This brand saw the sharpest decline among all the fast-food chains featured in a recent customer satisfaction index.

Customer satisfaction among quick-service (aka fast-food) restaurants remained unchanged from last year, holding steady with an ACSI score of 79, according to the report. Some chains did better than ...

McDonald's just can't climb out of the customer-satisfaction cellar. For the 20th year in a row, McDonald's ranks dead last in customer satisfaction in a national survey of patrons of 12 major ...

Chick-fil-A tops the ACSI report for a record 11th year, scoring highest in fast food customer satisfaction. See how other chains ranked in 2025.

National Fast Food Day: See how your favorite fast-food restaurants ranked this year From Chick-fil-A and KFC to Taco Bell and Jack in the Box, the American Customer Satisfaction Index has ...

The study focused on several key points of the drive-through experience, such as customer satisfaction, wait times, and order accuracy.

Customer satisfaction with restaurants has increased overall, though some eateries fared better than others, a recent study shows. Chick-fil-A edged out other fast food chains, taking the top spot ...

Atlanta-based Chick-fil-A leads in customer satisfaction, besting its quick-service industry rivals for the 11th year in a row, the ACSI said in its 2025 Restaurant and Food Delivery Study.