Proactively share complete information related to this mechanism in a timely manner. When necessary, engage a qualified and independent third party to attest to, evaluate, or audit Financiers’ ...

Signals such as high turnover, absenteeism, wage disputes, unsafe conditions or harassment do not disappear just because they ...

IRDAI Chairman Ajay Seth has said that timely and effective grievance resolution is a critical pillar of policyholder ...

To be effective, they need to integrate the views and preferences of vulnerable groups. Grievance mechanisms are designed to be fair and accessible to all by respecting local cultures while not ...

WWF today welcomes Susana Rodriguez as Ombudsperson. Susana is a distinguished international accountability specialist and brings wide-ranging experience and expertise in mediation and ...

Scope and standard of review Although the Applicant raised a number of arguments related to the non-renewal of his fixed-term appointment and seeks remedies consequent to this decision, the decision ...

In order to improve the grievance redressal framework, the finance ministry has initiated the ranking of public sector banks, private sector banks and public sector insurance companies, based on ...

The Reserve Bank of India’s complaint portal gives consumers a structured way to escalate and secure time-bound resolutions when frontline support fails. Most banking complaints in India get stuck at ...