Ford had the largest gain among Detroit's mass-market auto brands.
Purchasing a satisfying car is one thing, but a bad dealer experience can quickly turn owners off a specific brand. To see which automakers deliver the best dealer service, the results of the JD Power ...
SHANGHAI: 28 Sept. 2023 — Customer service satisfaction in China has improved 2 points overall to 759 (on a 1,000-point scale) from a year ago, according to the JD Power 2023 China Customer Service ...