Refund systems for individual train operators to be merged into single service under nationalised rail body ...

There will also be additional checks on railcards during a trial to crack down on fraud.

There was a time when to take a British rail journey was to receive a ticket barely changed since Victorian times — a small cardboard rectangle printed with the destination through which the inspector ...

Big shake-up from the fourth month of the year ...

Rail passengers will soon have less time to claim refunds as National Rail tightens its rules.

UK: Passengers will in future be able to claim compensation for late trains directly through the third-party retailers who ...

Train passengers in the UK are being advised to delay purchasing flexible tickets until the day of travel, as new, stricter refund rules are set to come into force. From the beginning of next month, ...

From April, certain train tickets will now only be refundable up to 11.59pm on the day before they become valid for travel.

UK rail officials are looking for a corporate carve-out to a major ticket refund rule change after protests that it could drive business travellers off the train network. From 1 April, purchasers of ...