Best Buy, in a shift toward AI, laid off Geek Squad field agents, home-theater repair technicians and phone support specialists last week, according to current and former employees. The ...

Today I learned there is another risk formula. The factors of this new formula are the vendor from which maintenance is purchased and the technicians faced when a customer enters the repair zone. In ...

If you’ve got a Samsung Galaxy phone in need of repair, you may need to find a new shop. Best Buy’s Geek Squad—once a Samsung-authorized partner—will no longer fix hardware issues such as depleted ...

This profile has not been claimed by the company. See reviews below to learn more or submit your own review. Geek Squad delivers technology support and repair services. The company assists with ...

POMONA — A 22-year-old woman and her mother are suing Best Buy and its “Geek Squad” computer repair team for dispatching a technician who they say videotaped the daughter taking a shower. Sarah ...

A new scam reportedly from a group called 'Geek Squad' is targeting Internet users and could put your personal data at risk. The cyberattack involves a phishing scam where criminals pretend to be Best ...

Best Buy customers beware. Scammers are pretending to be from Geek Squad, the company's tech-support arm, and tricking people into handing over their personal information. The Federal Trade Commission ...