With dealership inventory low during the pandemic and semiconductor shortage, selling cars came fairly easily to sales employees. Rather than work to convince a potential customer why he or she should ...

Janek Performance Group reports that reinforcing sales training enhances retention by boosting confidence, performance, and job satisfaction, reducing turnover.

Sales training may be one of the fastest-return investments a company can make—when it’s implemented well. Over the years, working with business-to-business (B2B) organizations across industries, I’ve ...