BMC announces Remedy ITSM on Demand, an IT service management software suite delivered via SaaS, to help customers move from on-premise software models to the cloud – and back again – as business ...

BMC Software announced enhancements to BMC Remedy IT Service Management (ITSM) Suite and the BMC Atrium technology platform, two key components of its Business Service Management platform. Tighter ...

BMC Software's acquisition of Remedy in 2002 cemented BMC's Business Service Management (BSM) strategy, which aims to help companies manage their IT needs from a business perspective. Remedy's Vice ...

BMC Software delivered major updates to its IT Service Management portfolio, that enable organizations to transform their service desk into a flexible, proactive “genius bar” experience. This new ...

HOUSTON--(BUSINESS WIRE)--Seeking to streamline the delivery of its Information Technology services and further reduce costs, the United Nations Federal Credit Union (UNFCU) has signed an agreement ...

IT service management (ITSM) tools typically focus on serving the needs of internal customers and solving their IT problems. Enterprise IT managers say the most important criteria to consider when ...